There’s no denying that the process of order fulfillment can indeed bring a numerous set of challenges for most businesses out there. Some of the common challenges are mostly linked to the precision of the business process being carried out, while others are linked to inventory management.
Without solving these challenges, no company or business can make itself efficient and streamline its order fulfillment method. But, before you can solve such challenges, you also need to know about the same as well. Thus, we have formulated this guide containing some of the most common challenges that businesses tend to face during their process of order fulfillment.
A-List Of Common Challenges Faced By Businesses During The Process Of Order Fulfilment
1. Orders Being Improperly Filled
There will be moments when orders will be filled inaccurately. When an incorrect order fulfillment occurs, it means that the order that has been recorded is incorrect, or there was a mistake during the packing & picking process.
At the end of the heyday, such a scenario will lead to an unhappy customer or a client, which can make a major dent in the reputation of the business.
2. Out Of Stock
Management of inventory is extremely crucial in ensuring your process of order fulfillment is carried out. But, in case your business experience frequent stockouts, especially on items that have high demand, you’re bound to lose a lot of potential customers.
Keeping enough products in stock is key in ensuring that the demand of your customer is properly met. And that’s why such a challenge must be solved at all costs before it hurts the business reputation & revenue.
3. Packing Process Being Time-Consuming
Once a customer places the order, the business has to make sure that it packs the product in the best possible manner and in the least amount of time. The packing process should be swift & efficient so that the customer can obtain his or her product within the estimated delivery date.
If the packing process takes more time and the shipment process becomes late, then it will make the customers wait longer than they would like. Ultimately, the customers would be frustrated and will move to a competitor service later on.
4. Overseas Shipping
Trying to ship overseas is much more complicated than shipping products domestically. The process not only takes longer to be completed, but the business should also be worried about fulfilling the customs of the target country as well as other costs in addition to that.
There can also be times when the customer may not like the product and the same can be sent back, which will lead to a refund or a replacement product being sent again.
Thus, by overcoming these aforementioned challenges, a business can expect to enjoy an efficient order fulfilment process.
